![]() How can I avoid this problem in the future? We feel your pain! To remedy this, call your SOLIDWORKS Reseller for a quick fix. Make sure you do this from the latest version of SOLIDWORKS which is installed, i.e. Try and transfer the license again if you can, it may have just been a connection issue. If you think that the deactivation of your licence didn’t go through: If you’re an Innova Systems customer, you can call our Technical Support team direct on (01223) 200699. If you didn’t deactivate your license before doing this process, SOLIDWORKS may no longer recognise your computer and you’ll need to to call your SOLIDWORKS Reseller for help. If you’ve changed some Hardware on your PC: This will show you the serial number in use on that machine. If you are unsure where your license is currently activated, you can check any machine use by going to Help > About SOLIDWORKS. To do this go to Help > Deactivate License. Log onto the machine where you think the license is and deactivate the software. If you suspect your license is in use elsewhere: The transfer didn’t complete properly the last time you attempted it. ![]() You’ve recently changed hardware or Operating System on your PC.SOLIDWORKS is still activated on another PC. ![]() If you’re seeing the ‘Activation Transaction Failed: Activation Count Exceeded’ error message, your SOLIDWORKS license is already activated elsewhere and could have been caused by any of the following: The license transfer and activation process is pretty straightforward, but there are the odd occasions where it fails and SOLIDWORKS displays the following error message: SOLIDWORKS Activation Transaction Failed: Activation Count Exceeded Many SOLIDWORKS users transfer their license between computers to allow them to work from home or another location in onsite etc.
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